Frequently Asked Questions
If you have any questions, you may find the answers here. You can also find some useful information in the Blog.
Where can I get support?
You can get support in our Discord group or via email.
I want to appeal the punishment. How can I do this?
To do this, please contact us in Discord or via email.
What should I do if I have not received my product(s)?
If you have not received your product(s) within a few minutes, please contact us.
I forgot my password, what should I do?
Contact us to verify your ownership and reset access.
Will there be support for connecting to the server from Bedrock Edition (Windows Edition)?
We do not plan to add support for Bedrock Edition. We recommend downloading a dedicated launcher
to run Java Edition on your phone/tablet.
From which version can I join the server?
Previously, we supported versions starting from 1.7.2 and higher. However, for the stability and
security of the server, you can now join only from version 26.1 and higher. This change also
enables support for newer features.